Accessibility Statement

At Colchester Cycle Care, we are committed to making cycling accessible and enjoyable for everyone in our community. We believe every rider, regardless of age, experience, or ability, should have safe, reliable access to bike care and cycling services.

 

• Our workshop welcomes all types of bikes — from children’s bikes and e-bikes to high-end road and mountain bikes.

• We strive to provide a welcoming, inclusive environment, where every customer feels comfortable asking questions and getting the help they need.

• Our location is wheelchair accessible, and we’re happy to assist with carrying bikes or parts into the shop when needed.

• We provide clear explanations of service options, pricing, and safety considerations, so riders of all levels can make confident decisions.

• Where possible, we adapt services to meet the specific needs of each rider, including modified bikes, adaptive cycles, and family setups.

 

If you encounter any accessibility barriers at Colchester Cycle Care, we want to hear from you. Please contact us so we can improve our services and ensure every rider feels supported.